The Workforce Development (WFD) team prepares staff at all levels of the organization with the skills necessary for Transformational Collaborative Outcomes Management (TCOM). The WFD team values ongoing workplace education and skills development within the TCOM values of shared vision, collaboration, communication, outcomes and transparency. The WFD team assists the various systems within jurisdictions nationally and internationally on managing complex systems. Through the TCOM framework, the WFD assists jurisdictions with facilitating an effective and unified approach in meeting the needs of the people them serve.
The WFD team provides workplace training around the various TCOM tools at the staff, management and executive levels. The WFD team helps create a learning culture with productive attitudes in order to build a workforce’s tangible and intangible abilities to manage an effective system of care.